Bots, technological allies of offices
With technological evolution and artificial intelligence, companies in all sectors choose to implement digital processes to improve productivity and retain customers. The legal profession is no less. If a firm wants to have a service that gives them confidence and allows them to adapt to their situation, they must install a bot.
This digital tool acts as automated assistance, being implemented in many law firms to help with automated processes and that everything is under control. It is an assistant that reviews digital documents to save lawyers time and errors.
But law firms are not the only ones, within the judicial world, that can obtain benefits and digitize and automate processes supported by the use of bots, since all the elements of the Justice Administration System can do it, be it the Courts, the Courts or attorneys.
Improve your operability
Bots are not a tool that replaces one hundred percent the work carried out by lawyers, but it is true that they help the legal profession continue to move towards a more digital era in which legal and legal processes can also offer many advantages, both to professionals and customers, thanks to technology.
With the implementation of this tool, the lawyers of the firms will reduce the time they spend on certain processes, being able to apply that time to other activities, for example, the classification of documents, a task that was traditionally carried out manually. But if your office has a bot, it will identify keywords in the documents and extract the relevant information. This technology classifies the document according to its type and content, differentiating between declarations, contracts, sentences, laws, royal decrees, regulations, etc.
Therefore, this technological tool not only classifies the documents, but also associates processes based on the common similarity of the files (laws, people involved, subject matter, etc.). This advantage allows faster and more efficient decision making that will benefit customers.
The review of documentation to identify the origin of a legal claim, mail or establish a relationship between regulations, among other issues, are time-consuming processes, but they can be carried out perfectly by a machine with elements of the Personal Learning Network or Personal Learning Network. (PLN).
The bots generate process alerts so that only the right people, that is, those who have authorization, can access the documents, edit them and send them to other users involved in a judicial act.
In addition, there are also chatbots that, given the impossibility of responding immediately to queries made to offices, this technology gives the opportunity to manage calls, messages and requests, providing an accessory service that promotes customer loyalty because, It guides them on a certain topic immediately and at any time of the day.